WIZZIT Authenticator.

See below for WIZZIT Authenticator Use Cases.

100%
SECURE

Use Cases for Authenticator

Financial Institutions

1) Transition Mobile App functions to Chat



2) Loan Instalment collections/ Soft collection (recovery) 



3) Customer Logon 
Financial Institutions can utilise the WIZZIT Authenticator for either their own Chat logon within IM Platforms (WhatsApp, FB Messenger, Viber, Telegram) or for their Internet Banking Logon.



4) Internet banking login – eliminating issues around Sim Swap. 
The SMPP 3.3, 3.4 and 5.0 are supported in order for the institution to seamlessly replace their current SMS gateway integration with a secure chat based encryption capability without needing to change any of the current OTP infrastructure that is in existence and reduce the integration timeframe for the bank significantly.

5) System pushes to customer for authentication on chat.

Alerts for verification where a transaction is done over a certain limit.
 Alerts raised by the Fraud engine and, an authentication request is required, an authentication request can be pushed automatically to the customer.
 Where a call centre agent needs to verify the identity of a customer.
 Where a password needs to be changed by the user.

6) Utilising the application for card authentication with integration directly to the Bank’s card switch
Enable the customer to change customer PIN number via chat.
 To push a PIN pad to the customer to select their PIN on the first issue of a card.
To use the PIN to validate card transactions done via a card.
 As a step-up authentication for tap and go transactions.
 Authorisation of Masterpass and mVisa.
As an authentication method in addition to the ACS for 3-D Secure

7) Account Verification Instruction
The validation of Authenticated Credit Transactions via and AVI (Account verification Instruction) transaction. The same process can be used for any validation that is done for 3D secure to directly replace the OTP or PIN validation.

Telcos

1) System pushes to customer for authentication on chat
Where a call centre agent needs to verify the identity of a customer.
Where a password needs to be changed by the user.
Customer billing through WhatsApp allowing payment and authentication taking place in the IM platform.

Payment Aggregators 

1) Billing customers through IM Platforms 
Through integration into payment aggregators, customers will now have the ability to receive and pay their bills through WhatsApp.

Contact Brian Richardson for more information: brianr@wizzit.com