Our Patented Technology
API driven, suitable for many services
Meets SCA (Strong Customer Authentication) standards
PCI DSS Certified
Fully secure, bank standard authentication
Out of band, end-to-end encrypted authentication
Authentication can be delivered through any chosen channel and forms part of our TapOnPhone solution {WhatsApp, Viber, Telegram, Facebook Messenger, Email, SMS}
**Our authentication can be used for multiple purposes, along with the secure benefits, customers do not need to download anything to their mobile device for the authentication.
Reduce call centre staff by authenticating through your App/Chat channels
Reduce SLA levels
Eliminate the security questions
Improve customer satisfaction by not having to ask a number of security questions
Allow for your chatbot to implement/call our our authentication and provide personal data to your customers without the need of an agent
Call centre agents will be able to authenticate your customers over the phone by sending (pushing) a link which contains our secure authentication Pin Pad {This can take place in WhatsApp/SMS or other chat channels}
We can authenticate your customers by any method you currently use or want to use (Account number/ID number/PIN) with our secure Pin Pad
Use Case: Insurance Claim
Authentication of call center contacts & any required person documentation…
**Our authentication will look after the safety of each transaction.
Use Case: PIN Issuing or PIN changing
